Welcome to On The Dot Removals Bristol
At On The Dot Removals Bristol our mission is to provide an affordable, efficient and friendly removals service which is both socially responsible and has minimal impact on the environment.
As service providers we recognise our work is with people who are moving through a potentially stressful time of their lives. Fully aware of this we with take pride in our responsibility to offer exceptional support during this period. It is of fundamental importance to us that we build rapport and trust with each individual person we work with from the moment you contact us through to the day of your move. We take our work seriously, as moving house is a serious business.
As European Green Capital in 2015, Bristol is renowned for its forward thinking culture and environmental policies and practices. And yet for so many people moving home in Bristol, removal companies aren’t what spring to mind when it comes to reducing their own carbon footprint. We want to change this by putting environmentally responsible removals on the Bristol map.
A Greener Approach to Moving Home
We only work with reused removals boxes, recycled wrapping paper and biodegradable bubble wrap. All of our staff wear fair trade certified uniforms made from organic materials and we accept the Bristol Pound, which helps support and promote local Bristol businesses and communities.
We also actively encourage lower fuel emissions by offering our customers half price if they are able to utilise one of our empty removal van on route back from another job (we’ll even go up to ten miles out of our way to get to you). This not only cuts down on our C02 output but offers the chance for our proactive customers to make huge savings on their removal costs.
Choose to have a Free home removal survey and we’ll even cycle over to see you.
A Bristol Removal Company you can rely on
We are committed to offering exceptional customer care at every stage of the removal process, from the moment you speak to us on the phone, through to the big day itself. We will explain every stage of the process and will offer you the package that best suits your needs. We really do want your moving day to be as stress free as possible.
If you require a smaller move or just need a few boxes shifted, we also offer a Bristol Man with a Van service.
Things to consider when booking a Bristol removal company
When choosing a removals company in Bristol there are various things to consider. For a definitive list see 6 tips to choosing the right removal company, but here’s our quick guide:
Q: How long have they been established?
A: On The Dot is a fairly new company, having been established in 2011. Over the years we’ve acquired all the skills and knowledge of how to carry out a full house removal without a hitch.
Q: How large is the company, can they be competitive for both small and large Bristol removals?
A: We’re a small company, with just 3 removals vehicles. This allows us to remain competitive on price for small removals and “man with a van” type services, but also means we can offer very competitive prices for larger 2 and 3 bed house removals.
Q: Do they have all of the necessary equipment to ensure your goods are safely transported?
A: All our vans are fully stocked with the standard removals equipment: blankets, straps, sack trucks etc. We can also supply specialist equipment on request, such as mattress covers, artwork carriers, wardrobe boxes, freezer bags, etc. Please contact us with your requirements.
Q: What insurance do they have in place?
A: All removals companies should have standard removals insurance in place, however it’s not compulsory by law and some don’t, so it’s worth checking. We cover for up to £20,000 goods in transit and £1m for public liability.
Q: Can they demonstrate accountability for their work through a transparent and trusted reviews platform such as Google+?
A: We have a lots of reviews available to view on Google+. Google+ is a great platform for reviews, as it’s open to everyone to leave their comments and quality checked by Google themselves. Not all review platforms are built the same, so do your research if good reviews are an important factor in marking your decision.
Q: How far are they able to travel and what are is the extra fuel charge for this?
A: Generally most of our moves either start or end within Bristol or close by. If we have to travel outside of Bristol, we do add a fuel charge, but generally we charge fuel at cost price, so there’ll be no nasty surprises.
Q: What are they willing to carry in their vans ?
A: We will generally carry pretty much anything in our vans, as long as it’s not very dirty or illegal and it doesn’t bite. A full list of exclusions can be found in our terms & conditions.
Q: Can they carry out both domestic and commercial removals?
Q: Do they charge VAT?
A: We’re a small removal company and therefore not required to charge VAT on our prices. Larger companies will generally be VAT registered, meaning a big saving if you go with us.